Who are we ?

When we say “we” or “our” in this policy, we generally refer to All Mining, a brand of Summit Market Limited, whose registered office is at Unit 4a Avonbeg Industrial Estate, Long Mile Road, Dublin 12, D12 C422, Ireland.

 

What types of information do we hold?

• Information you provide to us, such as your name, address, date of birth, telephone number, email address, bank account details and any comments you give to us, including by telephone, email, post or when you communicate with us via social media;

• Information about the services we provide to you (including, for example, the things we have provided to you, when and where, what you have paid for, how you use our products and services, etc.);

• When considering your application for products and services offered by All Mining, we may take into account other information about you, such as your business contact details, financial situation, information from identification documents such as your passport or driving licence, your insurance, criminal and medical history, and details of additional insured parties and cardholders or joint policyholders;

• Your account login details, including your username and the password you have chosen;

• Information about any device you have used to access our services (such as your device make and model, browser or IP address) and also about how you use our services. For example, we try to identify which applications you use and when and how you use them. If you use our websites, we also try to identify when and how you use these websites;

• Your contact details and details of emails and other electronic communications you receive from us, including whether the communication has been opened and whether you have clicked on a link in that communication. We want to make sure that our communications are useful to you, so if you do not open them or click on links in them, we know we need to improve our services; and information from other sources such as social media providers and the DVLA, as well as publicly available information.

 

How do we use your information?

The information we collect may be used to:

• To make our services available to you;

• Process your investments;

• Ask you to pay or reimburse you;

• Help us ensure the authenticity of our customers and prevent fraud;

• Carry out market research, either by ourselves or by using reputable agencies;

• Statistical analysis;

• Help us better understand you as a customer, the products and services you consume, and how you navigate Summit Mining websites, so that we can better serve you;

• Find ways to improve our services, applications and websites;

• Contact you about our products and services, from us and our partners;

• Provide you with online advertising;

• Ensuring the safety of our colleagues and our customers;

• Help us answer your questions and solve your problems.

 

Who can we share your information with?

Our service providers:

We work with partners, suppliers, insurers and agencies so that they can process your personal information on our behalf... but only if they meet our data handling and security standards! We may only share information with them that enables them to provide their services to us or to help them provide their services to you. For example, some of our service providers place online advertising for us, on our products and services and those of our partners, suppliers and third parties. Therefore, if you have indicated that you are happy to receive advertising from us, you may see online advertising that we have placed on websites that you visit or interactive services that you use.

 

Other organizations and individuals:

In some cases, we may transfer your personal information to other organizations. For example:

• If we are considering selling or transferring all or part of a business, we may disclose information about you to prospective buyers, but only so that they can evaluate the business;

• If we are reorganized or sold to another organization, we may transfer the information we hold about you to them so that they can continue to provide services to you;

• If required by law, if we are bound by a code of practice or if a public or regulatory authority, such as the police, asks us to do so;

• if we need to do so to exercise or protect our legal rights, our users, our systems and our services; or

• in response to requests from individuals (or their representatives) seeking to protect their legal rights or the rights of others.

 

International transfers of your personal data

From time to time, we may transfer your personal information to our group companies, suppliers or service providers based outside the EEA for the purposes described in this privacy policy. In this case, your personal information will continue to be subject to one or more appropriate safeguards provided by law. This may include the use of standard contracts in a form approved by regulators, or our suppliers' membership of an independent privacy scheme approved by regulators (such as the US Privacy Shield scheme).

 

inform you about our products and services

We would like to inform you of All Mining offers, ideas, products and services from time to time that we think may be of interest to you. Where you have consented to us doing so, we may do so by post, email, text message, online, using social media, push notifications via apps, or by any other electronic means. We will not send you marketing messages if you ask us not to, but we will still need to send you occasional service-related messages. If you wish to change your marketing preferences, you can do so either by logging into one of your All Mining accounts and following the instructions, by calling our customer support team on +44 20 40 39 49 or by emailing us at hello@allmining.io.

 

Your rights

Access and correction of your personal data

You have the right to access the personal information we hold about you in many circumstances. This right is sometimes referred to as a “subject access request.” Before providing personal information to you, or someone on your behalf, we may ask you for proof of identity and sufficient information about your interactions with us to enable us to locate your personal information. If you would like to exercise these rights, please contact us as set out below.

‍Right to stop or limit the processing of your data

You have the right to object to the processing of your personal information if we no longer have the right to use it, to have your information erased if we keep it for too long or to have its processing restricted in certain circumstances. If you wish to exercise this right, please contact us as set out below.

 

How long will we keep your information?

We will retain your personal information. This is to provide you with a high quality and consistent service across our group. We will always retain your personal information in accordance with the law and regulations and will never keep it for longer than necessary.

 

Links to other websites

We sometimes provide you with links to other websites, but these sites are not under our control. Therefore, we cannot be held responsible for any problems related to the use of your information, the content of the site or the services offered by these sites. We advise you to consult the privacy policy and general conditions of each website to learn how each provider may treat your information.

 

Share your thoughts

When you use one of our websites or mobile applications, you may be able to share information through social media platforms such as Facebook and Twitter. For example, when you “like,” “share,” or review our services. In doing so, your personal information may be visible to the providers of these social media platforms, their other users, and/or Summit Mining. Please remember that it is your responsibility to set appropriate privacy settings on your social media accounts so that you are comfortable with how your information is used and shared on these platforms.

 

Security

We take security measures to protect your information:

• limit access to our buildings to those we believe have a right to be there;

• implementing access controls to our information technology, such as firewalls, identity verification, and logical segmentation and/or physical separation of our systems and information;

• store your payment data (cryptocurrency wallets) on our system in an encrypted format;

• never ask you for your passwords;

• advises you to never enter your account number or password in an email or after following a link in an email.

 

How to contact us?

If you wish to exercise any of the rights set out above, or if you have a question or complaint about this policy or the way in which your personal information is processed, please contact us by one of the following means:

• By email: hello@allmining.io

• By post: Data Protection Privacy Team, Summit Market Limited, Unit 4a Avonbeg Industrial Estate, Long Mile Road, Dublin 12, D12 C422, Ireland.

 

Policy change

This Privacy Policy was last updated in August 2024.