About All Mining
Who are we ?
All Mining is a brand owned by Summit Market Limited. We are located in Ireland and we offer the sale of cryptocurrency mining equipment as well as consulting services related to cryptocurrency mining.
What kinds of products does All Mining provide ?
As experts in the field of mining and cryptocurrencies in general for more than 5 years, we offer our customers original and new products that offer the best performance.
We therefore offer a range variety of mining machines at an attractive price.
Orders and payments
Is there a minimum amount for orders ?
Yes, there is a minimum order amount, which is €50,000. This is explained by the fact that we mainly target professionals. In addition, this approach allows us to negotiate prices downward, thus guaranteeing you more competitive rates.
What are the different payment methods offered ?
We accept payments in cryptocurrencies (only USDT and USDC) as well as bank transfers. Do not accept physical payments (cash) in order to guarantee the security and efficiency of transactions.
Do you accept credit card payments ?
To avoid fraud, we currently do not accept payments by credit card.
How to make a payment by bank transfer ?
Once your order has been placed, you will receive an email containing our bank's banking details.
If you choose the payment method by bank transfer, it is important to send us proof of payment as quickly as possible. You can send us a screenshot with your first/last name to the following address: hello@allmining.io so that we can ship or install your order as quickly as possible.
If we do not receive your proof of payment within 24 hours, your order may be canceled. Indeed, the price of machines can vary very quickly from one day to the next.
How to make a cryptocurrency payment ?
Once your order is placed, you will receive an email with details of the wallets we accept for cryptocurrency payments. We currently only accept payments in USDT and USDC, in order to limit the risks linked to the volatility of other cryptocurrencies.
If you choose the cryptocurrency payment method, it is It is important to send us proof of payment as quickly as possible (transaction ID or txID, link on the blockchain, etc.). You can send us a screenshot with your first/last name to the following address: hello@allmining.io so that we can ship or install your order as quickly as possible.
If we do not receive your proof of payment within 24 hours, your order may be canceled. Indeed, the price of machines can vary very quickly from one day to the next.
Do I need to pass a KYC or KYB to be able to purchase machines ?
Standard KYC is required for purchasing mining machines for individuals, and standard KYB is required for professionals. This procedure is carried out after adding machines to your basket and after clicking on the "Proceed to payment" button.
The data provided remains absolutely confidential, is never shared with any partner, and its conservation respects scrupulously comply with the GDPR rules in force.
What should I do if I need help placing an order ?
If you need assistance with your payment or have any questions regarding your order or would like details regarding machines, we encourage you not to hesitate to contact us directly.
Our team can be reached via the email address hello@allmining.io. We will do our best to provide you with a personalized response.
Are there additional costs depending on the choice of payment method ?
Transaction fees may apply depending on the payment method you choose. These fees are neither controlled nor covered by All Mining.
For example, if you choose to pay by bank transfer, your bank may charge transfer or currency conversion fees. If you opt for cryptocurrency payments, any network fees associated with the transaction will be your responsibility.
Please ensure that you are aware of these potential costs and take them into account when of selecting your payment method.
Shipping and delivery
Which countries do you ship machines to ?
We ship to all countries except FATF gray and black list countries (https://www.fatf-gafi.org/fr/countries/liste-noire-et-liste-gris.html). These countries are:
Bulgaria, Burkina Faso, Cameroon, North Korea, Croatia, Haiti, Iran, Jamaica, Kenya, Mali, Mozambique, Myanmar (Burma), Namibia, Nigeria, Philippines, Republic Democratic Republic of Congo, Senegal, South Sudan, Syria, Tanzania, Turkey, Vietnam, Yemen.
Where are the products shipped from ?
Although we are based in Ireland, ASIC miners are usually shipped from Asia (China, Malaysia, etc.) where they are manufactured. This allows us to guarantee the origin and quality of the machines.
How long does it take for a typical order to be shipped ?
Minors are shipped within hours or days of receiving your payment. We do our best to ensure that your order is shipped as quickly as possible. However, we cannot guarantee delivery dates, in particular due to potential customs blockages during export and import.
How long does it take for a pre-order to ship ?
In case of pre-ordering machines, i.e. machines which will be dispatched at a later date, these will be dispatched from the said date.
However, it is important to note that there is no guarantee on the actual shipping date, as the manufacturer may experience delays in the release of affected models.
Therefore, delivery could be postponed depending on availability actual machines and All Mining cannot be held responsible for such delays.
How much does shipping cost ?
Machine shipping is typically €175 per machine. On large volumes, we are sometimes able to negotiate a lower shipping cost which we can pass on to you.
It is very important to be aware that import costs may be claimed by customs, depending on where your order is received. If applicable, the customer is responsible for paying these fees.
Is my order insured during transport and delivery ?
Due to the very low margins we apply, we do not automatically ensure delivery of your order. However, we can offer insurance on request, on a case by case basis.
If you would like transport and delivery cover, please do not hesitate to contact us to discuss the options available. The average cost observed is approximately 1.19% of the equipment value.
Is VAT expected ? What about customs fees ? Who takes care of customs clearance ?
Regarding VAT:
Case 1: As our company is located in the European Union, if you are a individual customer or a professional customer without VAT number, this is applied to orders delivered in the European Union, depending on your country of destination. So, if you are an individual customer or a professional without a VAT number and you decide to have an order delivered:
- Case 1.1. : In the European Union, the VAT of the destination country will be added to your order.
- Case 1.2. : Outside the European Union (incl. Switzerland, United Kingdom, etc.), VAT will not be added to your order. Please note, however, because local VAT rules in the destination country may apply, we have no control over these and we therefore invite you to find out before placing your order.
Case 2: As our company is located in the European Union, if you are a professional in the EU with a VAT number and you decide to have an order delivered to you:
- Case 2.1. : In the European Union, the VAT of the destination country will not be added to your order. You will receive an invoice issued without VAT on which it will be indicated that the VAT is self-liquidated according to Article 44 and Article 196 of Directive 2006/112/EC. For your part, as a professional buyer, you will have to declare the VAT due on this purchase in your VAT return, both as VAT due and as deductible VAT. In this way, although the net effect is neutral for you, the tax authorities are informed of the transaction.
- Case 2.2. : Outside the European Union (incl. Switzerland, United Kingdom, etc.), VAT will not be added to your order. Please note, however, because local VAT rules in the country of destination may apply, we have no control over these and we therefore invite you to find out before placing your order.
Regarding customs fees:
If you decide to deliver an order to a destination of your choice, whether within the European Union or not, you will be liable for the corresponding import charges in the destination country. All international orders sold and delivered by All Mining do not necessarily include value added tax (see above). In any case, we are not responsible for any duties, taxes or fees that may be incurred by the customer. It is the customer's responsibility to be aware of local duties and taxes and to handle any customs issues that may arise. All Mining will not be responsible for any damages or expenses resulting from an error in calculating taxes and duties relating to your order.
Please note that upon delivery of the products to the carrier, our delivery will be considered as completed and title and risk of damage and loss of the products will pass to you. This includes any shipping costs and Chinese import tax. We do not accept any refund requests in the event of failure of customs clearance.
The information provided is given for information purposes only and cannot be the subject of a legal or tax reference. We strongly recommend that you consult a tax lawyer or accountant before any transaction to ensure compliance with current legislation and to obtain advice tailored to your specific situation.
How will I be notified of tracking and updates to my order ?
Once your order is placed and shipped, we will send you a tracking number. This way, you can easily check the status of your order and its shipment.
If you have any additional questions or encounter any difficulties, please do not hesitate to contact our customer service at the email address following: hello@allmining.io.
What should I do if my packages arrive damaged and I need to return the product ?
When you receive your packages, you should inspect all packages for the presence of items such as power supplies, manuals or any other applicable accessories for the products ordered. Be sure to save the box, outer shipping carton (if applicable), and all packing materials, in the unlikely event you need them for a return. Any damage occurring during transport must be handled by the customer directly with the carrier. The carrier may request to inspect the item upon receipt of a claim.
Accommodation with our partners
Are mining farms yours ?
The mining farms do not belong to us. These are our partners' facilities. We neither own nor rent these facilities.
How do you select the mining farms you collaborate with ?
We mainly collaborate with mining farms with whom we have established a relationship of trust over the years. Some of these farms already host (or used to host) our own mining machines, demonstrating our confidence in their reliability. Furthermore, we are expanding our network by partnering with farms recognized for their seriousness and professionalism in the field.
Is it safe to work with these mining farms ?
We only work with mining farms that place security at the heart of their approach and who offer electricity prices in line with the current mining market. In addition, all the farms with which we collaborate have passed a KYB (Know Your Business) verification process, thus guaranteeing their compliance and seriousness. We deliberately avoid offering prices significantly below the regional average for electricity intended for miners, as this could represent a risk. Although we can never guarantee that there will be no problems, our goal is to minimize these risks up front, before the customer signs a contract with the mining farm.
How does the procedure work if I wish to host my machines with one of your partners ?
- You submit your request to us by message or by booking a call with us.
- We clarify together the feasibility of your project.
- Once your project is validated, we contact the centers of data (mining farm) best suited to your needs in order to collect hosting options and conditions.
- We send you all viable options.
- You select one of the options proposed.
- We send you the mandatory KYC/KYB process.
- Once validated, we ask the host for a version of the contract with all the conditions and we send you an ANONYMOUS version . This is the same contract that you will sign with the host, but simply anonymized.
- If you accept the conditions, and in the event that you purchase minors from us, we will send you the invoice for purchase of equipment. Otherwise, you go directly to the final step.
- Once payment is fully received, the purchased miners are sent to the final address of the host.
- We create an update chat/email relationship between you and the selected data center. From this moment, you will manage directly with the data center which will send you the contract (not anonymized therefore) which you will sign directly.
Can I deliver any type of machine to your partners ?
No, because not all mining farms accept all types of machines due to technical specificities, infrastructure constraints, or other criteria specific to each farm. It is therefore essential that we study your project before proceeding with delivery to ensure that the machines you wish to send are compatible with the installations of our partners.
What happens if there is a problem with the mining farm ?
Our role is limited to connecting the client and the mining farm. We have no control over the activities of mining farms and are not responsible for their management. In the event of a problem, the customer will have to directly manage the relationship with the farm. We are however available to provide advice or assistance if necessary.
Technical questions
Do you issue certificates of conformity ?
Although not all miners have certificates of conformity, we do for most of our miners. Please email us and we will issue you a certificate or provide you with a link for a download from the manufacturer's website.
Where can I check the profitability of a machine ?
The profitability of each machine can be checked on each of our product pages, but also at this address: https://minerstat.com/hardware/asics
Do I have the right to dismantle a mining machine ?
While your machine is under warranty, we do not recommend trying to disassemble it. Indeed, if you dismantle your machine, the machine's warranty would be voided. You also run the risk of electrocution.
We advise you to contact us as quickly as possible so that we can guide you as best as possible.
Where can I find the user manual for my mining machine ?
You will find the user manual for your machine directly on our site, on the product page. You can also send us an email and we will provide you with all the documentation you need.
Can I use a bitcoin ASIC to mine ethereum ?
Unfortunately, it is not possible to modify a mining machine to mine a different currency than the one for which it was originally designed. Furthermore, it is simply no longer possible to mine ethereum.
What should I do and/or prepare before receiving my order ?
In order to provide the necessary conditions for the proper functioning of your mining machines, we advise you to prepare a stable network and power supply as well as a ventilated environment. Once this is done, we strongly advise you to find out by reading the user manual (which you will find on the product page of each ASIC that we sell, or which you can request from us by email), create an account on the mining pool of your choice and watch tutorials available for free on the internet.
What should I do once I receive my order ?
Once your order is received, we invite you to inspect the condition of the package(s), machines and all accessories. If you do not find any abnormality, you can follow the instructions in your user manual.
However, if you find anything outside the norm, please notify us immediately by sending us an email photos of your order (for example, if the appearance of your machine is distorted or damaged).
How long will my mining machine be profitable ?
No one can guarantee the profitability of your machine. Nonetheless, ASIC miners are built for longevity. Therefore, most miners can continue to be usable for several years.
Please note, however, that the profitability of ASIC miners is affected by a number of factors, including: the value of the crypto -mined currency, energy consumption and price, hashrate, halvings and mining difficulty.
Do I need a broadband connection to mine ?
The bandwidth your mining machine requires will depend on certain factors. Traditionally, mining does not use a lot of bandwidth. There are no specific bandwidth usage values. However, on average, if you mine yourself, you will need a bandwidth speed of 15 kbps for incoming transactions and 12 kbps for outgoing transactions. The normal traditional average consumption for a machine is around 500 MB per month.
What are some beginner mistakes I should be wary of ?
Here are several other beginner mistakes to avoid when mining cryptocurrencies:
1. Underestimating energy costs : Mining cryptocurrencies consumes a lot of energy. Not considering the cost of electricity can significantly reduce your profit margins. Make sure you know the cost of electricity in your area and assess whether mining is still profitable taking this expense into account.
2. Neglecting regular maintenance: ASIC miners require regular maintenance to function optimally. Neglecting to regularly clean machines or check the condition of components can lead to failures and extended downtime.
3. Choosing the wrong location: Choosing the location of your mining machines is crucial. They generate a lot of heat and noise. Installing machines in a space that is poorly ventilated or too small can cause overheating and damage the equipment. It is therefore essential to provide a sufficiently large and well-ventilated space for your mining operations.
4. Over-diversifying mined cryptocurrencies: Many beginners focus only on Bitcoin mining, while other cryptocurrencies may be more profitable depending on the circumstances. Diversifying the cryptocurrencies you mine can help reduce risk and maximize profits, but over-diversifying can be complicated to manage.
5. Ignore mining pool fees: When you join a mining pool, fees are usually applied to your earnings. Not taking these costs into account can skew your profitability calculations. Choose a pool with reasonable fees and make sure it is reliable.
6. Invest in obsolete hardware: Mining hardware quickly becomes obsolete. Investing in machines that aren't powerful enough to be profitable can be a costly mistake. Make sure the hardware you purchase is capable enough to generate profits in today's mining environment.
7. Ignoring legal and tax aspects: Mining cryptocurrencies can have significant tax implications. Failing to report your mining income or ignoring local regulations can result in penalties. It is important to consult a tax advisor to ensure compliance with legal obligations.
8. Poor security management: Miners are potential targets for hackers. Failing to properly secure your facilities or digital wallets can result in significant losses. Use firewalls, antivirus software, and other security measures to protect your equipment and assets.
9. Poor management of software updates: Software used to manage mining operations requires regular updates to function properly and securely. Ignoring these updates may result in inefficiencies or security vulnerabilities.
10. Disregarding market volatility: Cryptocurrency prices are very volatile. Not taking this volatility into account when planning your mining operations can lead to losses. It is important to monitor the market closely and adjust your strategies accordingly.
By avoiding these common mistakes, you can improve the profitability and longevity of your cryptocurrency mining business.
Warranty and customer service
How can I contact All Mining for help ?
We can be reached by email at the following address: hello@allmining.io.
How long does it take to receive a response ?
On average we respond within 24 hours, but for various reasons we may extend the response time to 48 hours. Rest assured that we will do everything to answer your questions as quickly as possible and that we respond to 100% of messages (we check our spam folder 😉).
Can customer service help me choose machines ?
Of course. Thanks to the support of our team dedicated to mining, we will be able to respond to all your requests, even the most technical. To do this, do not hesitate to send us an e-mail to the following address: hello@summit.io explaining your needs and your project as clearly as possible. We will be able to advise you on the type of machine, the number and accommodation, the risks, etc.
Do you offer technical assistance for setting up and using machines ?
Yes, if necessary, we provide our customers with technical assistance for the configuration and use of their products.
How does All Mining handle collateral ?
If you encounter one or more problems when using or configuring your machines, we invite you to contact us so that we can help you. If your problem is covered under warranty, we will explain in detail the steps to obtain repair or replacement of your machines.
What is the standard warranty period for mining machines ?
The standard warranty period for ASIC miners typically ranges from 3 to 12 months from the date of purchase, depending on the manufacturer. It is important to check the specific warranty terms provided by the seller or manufacturer of your device.
The warranty has expired. What should I do if I have a problem ?
Even if the warranty has expired, we invite you to contact our customer service who will best support you in your repair procedures. We are partners with our suppliers who offer quality after-sales services. In this case, the costs inherent in replacing the machines and/or parts will be at your expense.
If you host your machines with one of our partners, we invite you to contact them. They will be able to provide you with similar assistance.
Can the warranty be voided ?
Yes, under certain conditions. For example, if you try to dismantle your mining machine, the manufacturer will directly void your warranty. We therefore strongly advise against attempting to repair your machines yourself, especially as there is a significant risk of electrocution.
For information only, and not exhaustively, the following events will cancel the warranty:
- Removal or replacement by the customer of all or part of the components;
- Damage caused by poor power supply, lightning or power surges;
- Damage to minors, circuits, motherboard or any other of its components due to immersion in water or corrosion due to a humid environment;
- Parts burned on circuits , components or hash cards, due to improper use of the device;
- Overclocking of miners.
Please refer to the “General Warranty” page of our site for further information.
Can I extend the warranty of my mining machine ?
All Mining does not offer any additional guarantees. The warranty offered is covered by the product manufacturer and not by All Mining. The warranty is subject to the warranty conditions offered by the manufacturer of each product. All complaints must be handled directly with the manufacturer and not with All Mining, but we can help you with the procedures.
How long does it take to resolve a warranty issue ?
Resolution time depends on the availability of the manufacturer's support team. The customer must return the defective hardware at their expense after opening a support ticket with All Mining customer support. Please make sure to return the minor in its original packaging to ensure the package is secure and avoid damage in transit. If other damage is caused during returns, it may not be covered and the warranty itself may not be activated.
The warranty is subject to the warranty terms offered by the manufacturer of each product . We invite you to read it.
Do I have to pay a fee for returning a machine ?
In the event of return of goods, whatever the reason, transport and insurance costs will be the responsibility of the customer. Additionally, if reshipment is necessary from the repair center, these transportation costs will also be the responsibility of the customer.
You cannot find the answer to your questions ?
You can contact us from the contact form on the dedicated page or at the email address: hello@allmining.io